Automatic saving on transmission error applies to El Salvador branches. In Guatemala and the United States only the error is shown.
Open drafts
In Sales, the Drafts button shows in parentheses how many are pending. The screen is filtered by Pending, Processed, or All. Above the table, a summary shows the total number of drafts and how many are manual, with transmission error, or processed on the loaded page.Process or retransmit
1
Choose the action
On a pending draft you will see Process (manual draft) or Retransmit (transmission error). Confirm the question that appears.
2
Indicate the payment method (if needed)
If the draft was saved without payment, you are asked how it is collected: Cash (with its payment method) or Credit (with the credit days).
3
Confirm
The sale is issued. If it goes through, the draft becomes Processed and the sale opens.
Review the error
View detail opens the draft with the lines, the totals, and, if there was an error:- Hacienda remarks, as returned by the tax authority.
- Interpretation, a plain-language explanation of what needs to be corrected.
- Technical detail and the attempt codes (control number and generation code).
- The last attempt.