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The subscription section shows the status of the contracted plan and lets you manage payments to keep access active.

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Subscription statuses

If the subscription is suspended or expired, access to the modules is blocked until the payment is settled. You can only access this screen to submit the receipt.

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View the current status

The screen shows:
  • Active plan (Monthly or Annual) and amount.
  • Days remaining until expiration.
  • Alert if 7 days or fewer remain.
  • History of issued invoices.
  • History of recorded payments.

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Submit a payment receipt

1

Click Record Payment or Upload Receipt

2

Complete the payment details

  • Payment method — bank transfer, credit card, debit card, cash, or other.
  • Amount paid.
  • Payment date.
  • Payment Reference (transaction number, etc.).
  • Additional Notes (optional).
3

Attach the receipt

File in PDF, JPG, or PNG format. Maximum size 5 MB.
4

Submit

The payment stays in Pending Approval status until the FileXpress team reviews and confirms it. Once approved, access is restored automatically.

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View invoices

From the invoice list you can see the detail of each plan charge. The possible statuses of an invoice are: Pending, Paid, and Overdue.

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Terms of use license

When it applies to your installation, the License option in the menu shows the FileXpress terms of use: ownership and license, responsibility for data, warranties and integrations, system maintenance and integrity, term, and legal documents.