> ## Documentation Index > Fetch the complete documentation index at: https://docs.filexpress.app/llms.txt > Use this file to discover all available pages before exploring further. # Time clock > Clock in and out from the mobile app with PIN, selfie, and location The time clock lets employees record their **clock-in** and **clock-out** from the FileXpress mobile app. Each punch feeds the same daily [Attendance](https://docs.filexpress.app/en/docs/rrhh/asistencia.md) that is used when generating payroll, so there is no need to type or import those hours. * The **first** punch of the day is the **clock-in**. * The **second** punch of the day is the **clock-out**. * A **third** punch is rejected. If something needs to be corrected, HR does it from **Human Resources → Attendance** on the web. > [!NOTE] > > Employees **do not need a system user** to clock in. An administrator just has to assign them a PIN. ## Ways to clock in > [card] With their account > > Employees who have a FileXpress user (linked to their record or with the same email). They clock in from **My time clock** in the app, **without a PIN**. > [card] Branch clock > > A shared phone or tablet at the branch. Any employee of the company clocks in by typing their PIN. > [card] Personal phone > > The employee's own phone, linked by an administrator. It only accepts that employee's PIN. ## Employee PIN * It has **4 to 6 digits**. * An administrator assigns it. * It is **unique within the company** (two different companies can use the same number). * It can be changed or removed at any time. ### Assign or change a PIN > [tab] From the web > > **1. Go to Human Resources → Time clock → Employees and PIN tab** > > **2. Find the employee and assign the PIN** > > Type a 4 to 6 digit PIN and save. To delete it, use **Remove PIN**. > > **3. Give the PIN to the employee privately** > [tab] From the app > > **1. Open More → Time clock** > > **2. Tap the employee** > > **3. Assign, change, or remove the PIN** ## Authorized devices For security, a PIN **only works on an authorized device**. That way, if an employee shares their PIN, another person cannot clock in for them from just any phone. ### Set up a branch clock **1. Sign in to the app with a system user** Use the phone or tablet that will stay fixed at the branch. **2. Go to Time clock and tap Use as branch clock** **3. Leave the device available for employees** To clock in, the employee just types their PIN; they do not have to search for their name. ### Link an employee's personal phone **1. Generate the linking code** In **Human Resources → Time clock → Employees and PIN** (or in the app, in **More → Time clock** by tapping the employee), choose **Link phone**. A **6-character** code is shown, valid for **10 minutes** and **single use**. **2. The employee opens the app on their phone** Without signing in, they tap **Clock in** on the home screen. **3. The employee types the code** From that moment, that phone only accepts that employee's PIN. > [!WARNING] > > Each employee can have **only one personal phone** linked. ### Change phones **1. Remove the current phone** In the employee's record within **Time clock**, use **Remove phone** (in the app, the **Authorized phones** section). **2. Generate a new code and link the new phone** Follow the steps in [Link an employee's personal phone](#link-an-employees-personal-phone). ### Remove devices An administrator can remove branch clocks (**Branch clocks** tab) and personal phones. A removed device stops accepting punches and asks to be linked again. > [!NOTE] > > After **5 incorrect PINs**, the device is locked for **10 minutes**. ## How an employee clocks in > [tab] With a PIN (clock or personal phone) > > **1. Open the app and tap Clock in** > > **2. Type the PIN** > > **3. Take the selfie with the front camera** > > The selfie is **mandatory** for punches with a PIN. > > **4. Confirm** > > The app indicates whether it was recorded as a clock-in or clock-out. > [tab] With their account > > **1. Sign in to the app** > > **2. Open My time clock and clock in** ### Evidence saved with each punch | Data | Detail | | - | - | | Selfie | Mandatory for punches with a PIN, taken with the front camera | | GPS location | Saved if the employee granted location permission; if not, the punch is still accepted | | Device | Personal phone, branch clock, or the employee's account | | Branch | Branch from which the punch was made | ## Clock in without internet If the phone has no connection, the punch **is not lost**: 1. It is saved on the phone with its **actual time**, the selfie, and the location, and the app shows **Punch saved**. 2. It is sent automatically when the connection returns: every minute, when the app is reopened, or before the next punch. 3. Punches up to **7 days** old are accepted. > [!WARNING] > > The PIN of a punch made without internet is validated at sync time. If it was incorrect, the punch appears as **rejected** in the app and can be discarded. ## View punches on the web Go to **Human Resources → Time clock**. The page has three tabs: > [accordion] Punches > > Shows each punch with: selfie thumbnail, type (**clock-in** or **clock-out**), date and time, map link with the GPS accuracy, and the source (**Their account**, **Personal phone**, or **Branch clock**). Punches that arrived more than 5 minutes late carry the **Offline** label. > > You can filter by **employee** and by **date range**. > [accordion] Employees and PIN > > List of employees with their PIN, account, and linked phone status. From here you assign PINs, link phones, and remove them. > [accordion] Branch clocks > > Devices set up as a branch clock, with the option to remove them. > [!NOTE] > > Selfies are private and are opened through temporary links. Only users with the **root** or **administrator** role can see punches and manage PINs and devices. See [Roles and permissions](https://docs.filexpress.app/en/docs/roles.md). ## FAQ and troubleshooting > [accordion] The app says the PIN is incorrect > > Check the assigned PIN with the administrator in **Employees and PIN**. On a personal phone, only the PIN of the employee who owns that phone works. After 5 failed attempts the device is locked for 10 minutes. > [accordion] Unauthorized device > > The phone is not set up as a branch clock or linked to an employee, or it was removed. Set it up as a clock or generate a new linking code. > [accordion] Already clocked in and out > > Only two punches per day are allowed. To correct hours, HR edits the record in [Attendance](https://docs.filexpress.app/en/docs/rrhh/asistencia.md). > [accordion] The phone's time is wrong > > Set the phone to automatic date and time. Punches saved offline use the phone's time, and the system rejects times in the future or more than 7 days old. > [accordion] I want to link a second phone to the same employee > > It is not possible: you must first remove the current phone and then link the new one. > [accordion] The linking code does not work > > The code expires after 10 minutes and can only be used once. Generate a new one. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.