> ## Documentation Index
> Fetch the complete documentation index at: https://docs.filexpress.app/llms.txt
> Use this file to discover all available pages before exploring further.

# How to sign in

> Steps to sign in and select a company and branch

## Create an account

When you sign up, you must check the box accepting the [terms and conditions](https://www.filexpress.app/terms-and-conditions), the [terms of service](https://www.filexpress.app/terms-service) and the [privacy policy](https://www.filexpress.app/privacy-policy). You cannot continue without accepting them.

When you create a new company from the home screen, you are also asked to confirm that you accept the terms of service.

## Sign in

**1. Open the system**

Go to the system URL in your browser.

**2. Enter your credentials**

Type your email address and password, then click **Sign in**.

**3. Change your password (first sign-in)**

If this is your first time signing in, the system asks you to set a new password before continuing.

**4. Select a company and branch**

Choose the company and branch you want to work with. This selection determines which data is shown throughout the system.

**5. Main panel**

The system automatically redirects you to the Dashboard with the indicators for the selected branch.

## Switch company or branch

You can change the active context at any time from the selector in the system header. A window with a search box opens: on the left you search for and choose the company, and on the right its branch. When you switch, all data updates to reflect the selected company/branch.

## Blocked access

> [!WARNING]
>
> If the subscription has expired, the system redirects you to the subscription screen before allowing you in. Uploading a proof of payment starts the renewal process.

## Page not found

If you type or open an address that does not exist, the system shows the **404** screen with the **Go back** (to the previous page) and **Go to home** buttons (to the branch home, to company selection, or to sign-in if there is no active session).

## Forgot your password

Contact your company administrator to request a **temporary password**. The administrator can send it directly from the Users module.


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